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I am a medical anthropologist interested in organisation, professions and care practices.

My research is on the social organisation of healthcare, including:Ìý

• The quality and safety of hospital care
• Medical leadership, innovation and organisational change
• Systems leadership, collaboration and integrated careÌý
• Policy implementation and evaluation

My research is multidisciplinary and translational (theory into practice). I work with the Betsi Cadwaladr University Health Board to develop healthcare professionals and services in North Wales and contribute to international learning.

I am a Fellow of the Royal Anthropological Institute, a Fellow of the Higher Education Academy, an executive member of the Society for Studies in Organising Healthcare, and a member of the Scientific Committee for the international conference on Organisational Behaviour in Health Care. I am on the editorial board of the International Journal of Health Governance, and the Journal of Health Organisation and Management.Ìý

Welsh Crucible Future Research Leaders Fellow

Blogs

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Anthropology, healthcare, and healthcare improvement

lorelei.jones@bangor.ac.uk

Current projects:

(i) The Response Study

Study funded by the NIHR evaluating the implementation of the Patient Safety Incident Response Framework.Ìý

Overall Research Aim: To explore the implementation of a new national patient safety policy, the Patient Safety Incident Response Framework (PSIRF), within the English NHS across the multiple layers of the regulatory and health service context, to understand how to support future patient safety policy development and implementation.

Background: Large numbers of patients continue to be harmed as a result of safety incidents, and current approaches to responding to and learning from safety incidents are increasingly questioned for their effectiveness in reducing harm. Many types of incident are frequently repeated across the NHS and organisations struggle to implement policies to improve safety and share learning. As a result, NHS England is launching a new national policy framework (PSIRF) that has far-reaching implications at all levels of healthcare by seeking to create incident response and learning processes that are more proactive, proportionate, flexible, learning-focused, equitable and fair. The launch of PSIRF offers a unique opportunity to explore and learn from the real-time implementation of a new national patient safety policy, including the logics and objectives underlying the policy, how the policy is interpreted and enacted across a range of stakeholder groups, what the policy changes and improves, and what lessons might be learned for future policy design and implementation.

Methods: This multilevel, mixed-methods evaluation will explore PSIRF implementation nationally with a longitudinal survey and documentary analysis, and organisationally through in-depth ethnography at six case study organisations from three NHS regions.

(ii) How do chief medical officers understand, experience and carry out new system leadership roles (ICS CMO) and what impact do they have?

Research funded by the

Read our first publication here:

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(ii) Evaluation of General Dental Services Reform in Wales

Funded by Welsh Government

System reform in NHS general dental services in Wales aims to embed needs-led and value-based healthcare principles in dental care delivery. The key policy objectives are to:Ìý

• Improve the oral health of the population
• Address persistent inequalities in health and access to dental services
• Sustain, develop, and value clinical teams
• Make efficient use of available resources by increasing the use of skill mix

The GDS reform programme is based on action-learning. Learning from the evaluation will be used for future policy development and implementation.

The evaluation is based on the principles of . Data collection and analysis, incorporating literature reviews, document analysis, qualitative interviews, visual ethnography, and vignettes, have elicited the views and experiences of multiple stakeholders at different levels in the system:

• national policy teams
• local health board teams
• dental practice teams
• NHS dental patients and members of the public

The aim of the current phase of the evaluation is to (April 2022 – September 2023) is to capture learning in three areas: development and implementation in practice; innovation and improvement; recovery and adaptation.

2024

• Published
  Jones, L., Overs, E., Woods, C., Mostaghim, M. & Jones, A. W., Jan 2024, Prifysgol Ïã¸ÛÁùºÏ²Ê¹ÒÅÆ×ÊÁÏ. 90 p.
  Research output: Book/Report › Commissioned report › peer-review
• Published
  Subbe, C. P., Phillips, A. V. & Jones, L., 13 Dec 2024, In: BMJ Quality & Safety. 34, 1, p. 4-7 4 p.
  Research output: Contribution to journal › Editorial › peer-review

2023

• E-pub ahead of print
  Jones, L., 2 Oct 2023, (E-pub ahead of print) In: Anthropology and Medicine. 18 p.
  Research output: Contribution to journal › Article › peer-review
• Published
  Overs, E., Woods, C., Williams, L., Williams, S., Burton, C., Jones, L. & Brocklehurst, P. R., Jul 2023, In: Journal of Health Services Research and Policy. 28, 3, p. 190-196 7 p.
  Research output: Contribution to journal › Article › peer-review
• Published
  Fraser, A., Jones, L., Lorne, C. & Stewart, E., Feb 2023, In: International Journal of Health Policy and Management. 12, 1, p. 7661 3 p.
  Research output: Contribution to journal › Comment/debate › peer-review

2022

• Published
  Capelas Barbosa, E., Jones, L., Pomeroy, L., Robert, G., Burnett, S., Anderson, J. E., Morris, S. & Fulop, N., Feb 2022, In: International Journal of Health Policy and Management. 11, 2, p. 173-182 10 p.
  Research output: Contribution to journal › Article › peer-review
• Published
  Jones, L., Woods, C., Overs, E., Williams, L., Williams, S. & Burton, C., 1 Apr 2022, Prifysgol Ïã¸ÛÁùºÏ²Ê¹ÒÅÆ×ÊÁÏ. 33 p.
  Research output: Book/Report › Commissioned report › peer-review
• Published
  Jones, L., 30 Nov 2022, In: Future Healthcare Journal. 9, 3, p. 222-225 4 p.
  Research output: Contribution to journal › Article › peer-review
• Published
  Jones, L., Armit, K., Haynes, A. & Lees, P., 12 Sept 2022, In: BMJ Leader.
  Research output: Contribution to journal › Article › peer-review

2021

• Published
  Kislov, R., Harvey, G. & Jones, L., 27 Apr 2021, In: Journal of Health Organization and Management. 35, 2, p. 133-140
  Research output: Contribution to journal › Article › peer-review
• Published
  Edwards, E. & Jones, L., 12 Aug 2021, In: British Journal of Nursing. 30, 15, p. 920-927 8 p.
  Research output: Contribution to journal › Article › peer-review
• Published
  Jones, L., May 2021, In: Sociology of Health and Illness. 43, 4, p. 1073-1074
  Research output: Contribution to journal › Book/Film/Article review › peer-review
• Published
  Jones, L. & Fulop, N., May 2021, In: Social Science and Medicine. 277, 113882.
  Research output: Contribution to journal › Article › peer-review

2019

• Published
  Fraser, A., Jones, L. & Stewart, E., Sept 2019, In: Sociology of Health and Illness. 41, 7, p. 1215-1220 6 p.
  Research output: Contribution to journal › Editorial › peer-review
• Published
  Jones, L., Pomeroy, L., Robert, G., Burnett, S., Anderson, J. E., Morris, S., Capelas Barbosa, E. & Fulop, N. J., 19 Feb 2019, In: BMJ Quality & Safety. 28, 3, p. 198-204 7 p.
  Research output: Contribution to journal › Article › peer-review
• Published
  Jones, L., Fraser, A. & Stewart, E., Sept 2019, In: Sociology of Health and Illness. 41, 7, p. 1221-1235
  Research output: Contribution to journal › Article › peer-review
• Published
  Djellouli, N., Jones, L., Barratt, H., Ramsay, A., Towndrow, S. & Oliver, S., Jul 2019, In: Health Policy. 123, 7, p. 635-645
  Research output: Contribution to journal › Review article › peer-review
• Published
  Jones, L. & Moss, F., 1 Feb 2019, In: Journal of the Royal Society of Medicine. 112, 2, p. 72-77
  Research output: Contribution to journal › Article › peer-review

2018

• Published
  Heffernan, C., Jones, L., Ritchie, B., Erens, B., Chalabi, Z. & Mays, N., 1 Sept 2018, In: Journal of Public Health. 40, 3, p. 461-466 6 p.
  Research output: Contribution to journal › Article › peer-review
• Published
  Jones, L., Jul 2018, In: Sociology of Health and Illness. 40, 6, p. 988-1004
  Research output: Contribution to journal › Article › peer-review
• Published
  Jones, L., Oct 2018, In: Journal of Health Services Research and Policy. 23, 4, p. 262-267
  Research output: Contribution to journal › Article › peer-review

2017

• Published
  Jones, L., Pomeroy, L., Robert, G., Burnett, S., Anderson, J. E. & Fulop, N. J., Dec 2017, In: BMJ Quality & Safety. 26, 12, p. 978-986
  Research output: Contribution to journal › Article › peer-review
• Published
  Jones, L., 27 Jul 2017, Decentring Health Policy: : Learning from British Experiences in Healthcare. Bevir, M. & Waring, J. (eds.). Routledge
  Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review

2016

• Published
  Chalabi, Z., Hajat, S., Wilkinson, P., Erens, B., Jones, L. & Mays, N., Aug 2016, In: BMC Public Health. 137, p. 13-9 7 p.
  Research output: Contribution to journal › Article › peer-review
• Published
  Waring, J. & Jones, L., Jul 2016, In: BMJ Quality & Safety. 25, 7, p. 556-557 2 p.
  Research output: Contribution to journal › Article › peer-review
• Published
  Hajat, S., Chalabi, Z., Wilkinson, P., Erens, B., Jones, L. & Mays, N., Aug 2016, In: BMC Public Health. 137, p. 26-34 9 p.
  Research output: Contribution to journal › Article › peer-review
• Published
  Jones, L. & Mays, N., Aug 2016, In: BMC Public Health. 137, p. 20-25
  Research output: Contribution to journal › Article › peer-review

2015

• Published
  Erens, B., Wistow, G., Mounter-Jack, S., Douglas, N., Jones, L., Manacorda, T. & Mays, N., Sept 2015, London: London School of Hygiene and Tropical Medicine.
  Research output: Book/Report › Commissioned report › peer-review
• Published
  Chalabi, Z., Erens, B., Hajat, S., Heffernan, C., Jones, L., Mays, N., Ritchie, B. & Wilkinson, P., 2015, London: London School of Hygiene and Tropical Medicine.
  Research output: Book/Report › Commissioned report
• Published
  Jones, L. & Exworthy, M., Jan 2015, In: Social Science and Medicine. 124, p. 196-204
  Research output: Contribution to journal › Article › peer-review
• Published
  Jones, L., Oct 2015, In: Journal of Health Services Research and Policy. 20, 4, p. 254-256
  Research output: Contribution to journal › Editorial › peer-review

2013

• Published
  Hajat, S., Chalabi, Z., Wilkinson, P., Erens, B., Jones, L., Ritchie, B., Heffernan, C., Elam, G. & Mays, N., 29 Nov 2013, In: The Lancet. 382, S39, p. 39-39
  Research output: Contribution to journal › Meeting Abstract › peer-review
• Published
  Jones, L., 16 Aug 2013, In: British Journal of Health Care Management. 19, 5, p. 218 225 p.
  Research output: Contribution to journal › Article › peer-review
• Published
  Jones, L., Exworthy, M. & Frosini, F., Jun 2013, In: Health Policy. 111, 1, p. 52-59
  Research output: Contribution to journal › Article › peer-review

2012

• Published
  Anand, P., Exworthy, M., Frosini, F. & Jones, L., 23 Mar 2012, In: Public Money and Management. 32, 3, p. 209-216
  Research output: Contribution to journal › Article › peer-review

2011

• Published
  Exworthy, M., Frosini, F. & Jones, L., Oct 2011, In: Journal of Health Services Research and Policy. 16, 4, p. 232-237
  Research output: Contribution to journal › Article › peer-review
• Published
  Allen, P. & Jones, L., Sept 2011, Understanding New Labour's market reforms of the English NHS. Mays, N., Dixon, A. & Jones, L. (eds.). Kings Fund
  Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review
• Published
  Dixon, A. & Jones, L., Sept 2011, Understanding New Labour's market reforms of the English NHS. Mays, N., Dixon, A. & Jones, L. (eds.). Kings Fund
  Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review
• Published
  Mays, N., Dixon, A. & Jones, L., Sept 2011, Understanding New Labour's market reforms of the English NHS. Mays, N., Dixon, A. & Jones, L. (eds.). London: Kings Fund
  Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review
• Published
  Meys, N. (Editor), Dixon, A. (Editor) & Jones, L. (Editor), Sept 2011, London: Kings Fund.
  Research output: Book/Report › Book › peer-review

2008

• Published
  Guideline Development Group, Mugglestone, M. & Cooke, L., 29 Mar 2008, In: BMJ. 336, 7646, p. 714-7 4 p.
  Research output: Contribution to journal › Review article › peer-review

2006

• Published
  Jones, L. & Green, J., Nov 2006, In: Sociology of Health and Illness. 28, 7, p. 927-950
  Research output: Contribution to journal › Article › peer-review
• Published
  Jones, L. & Fisher, T., Feb 2006, In: British Journal of General Practice. 56, 523, p. 134-6 3 p.
  Research output: Contribution to journal › Article › peer-review

2003

• Published
  Jones, L., Halford, S. & Leonard, P., 1 Jun 2003, British Medical Association. 14 p.
  Research output: Book/Report › Other report › peer-review

2001

• Published
  Cooke, L. & Hutchinson, M., Aug 2001, In: Medical Education. 35, 8, p. 735-42 8 p.
  Research output: Contribution to journal › Article › peer-review

1999

• Published
  Cooke, L. & Hurlock, S., Jun 1999, In: Medical Education. 33, 6, p. 418-23 6 p.
  Research output: Contribution to journal › Article › peer-review

2024

• Summer school aimed at postgraduate and early career researchers. The delegates are a mix of internal, national and international delegates.

  24 Jun 2024 – 26 Jun 2024

  Activity: Participation in Academic workshop, seminar, course (Speaker)

2023

• Free to the public workshop

  23 Nov 2023

  Activity: Participation in Academic workshop, seminar, course (Speaker)

• 04/09/2023 – 17/09/2024 (Finished)

• 01/10/2022 – 15/09/2023 (Finished)

• 01/05/2022 – 15/08/2025 (Active)

• 01/04/2019 – 31/03/2024 (Finished)

  Links: